Last updated: May 9, 2025

1. Introduction

Trans Business International (TBI) is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable French law.

This policy outlines what personal data we collect, how it is processed, your rights, and how you can exercise them.

2. Data Controller

The data controller is:

Trans Business International (TBI)

SARL – 16 avenue du Valquiou, 93290 Tremblay-en-France, France

📧 contact@tbifrance.com

3. Data Collected

We only collect the data strictly necessary for our operations, through the following means:

a) Contact / Registration Forms

• First and last name

• Email address

• Phone number (if provided)

• Message / inquiry

  (to be confirmed)

b) Cookies and Audience Measurement Tools

• Browsing data (pages viewed, duration, approximate location, etc.)
• Tools used: Google Analytics (and potentially advertising pixels)

4. Purpose of Data Processing

We collect your data to:

• Respond to your contact or quote requests
• Manage client relationships and communications
• Measure website performance (traffic analysis, UX optimization)
• Inform you about our services and events (subject to your consent)

5. Legal Basis

Processing is based on:

• Execution of a contract or pre-contractual steps (contact form)
• TBI’s legitimate interest in developing its customer relationships
• Consent (for cookies and marketing communications)

6. Data Retention

• Contact form data: up to 12 months after last interaction
• Analytical data (cookies): up to 13 months
• Client data (quotes or active relationship): up to 5 years

7. Data Recipients

Your data is processed solely by TBI and its authorized technical partners (host, web agency, CRM).

It is not sold or transferred to third parties for commercial purposes.

8. Security

TBI implements all reasonable technical and organizational measures to ensure the security of your data (SSL protocol, restricted access, secure hosting by OVH, etc.)

9. Your Rights

You have the following rights:

• Access, rectification, and deletion of your data
• Restriction or objection to processing
• Data portability (where applicable)
• File a complaint with the CNIL (www.cnil.fr)

To exercise your rights, contact us at contact@tbifrance.com and include proof of identity.

10. Cookies

During your visit, cookies may be placed on your device (technical, analytics, or marketing trackers).

You can:

• Accept or reject all or part of the cookies via the consent banner
• Manage your preferences in your browser or via the “Cookie settings” link at the bottom of the page

For more details, see our [Cookie Policy].